Why was the furniture I ordered delivered in light blue instead of high-gloss white?
The furniture in high-gloss white is covered with a light blue protective film to protect it from scratches and damage. This can be carefully removed.
If you have received an incorrect delivery and have a complaint, please do not hesitate to contact us: Help & Contact
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Delivery availability and duration depend on your location, order size, and product type. Fragile, oversized, only in store, food or seasonal items cant be delivered. You need to have a purchase of minimum 20 CHF to request any delivery option (except Click & Collect in a store). We deliver in Switzerland and in Liechtenstein. Be aware that there can be car-free areas where delivery is not possible. .
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Curbside or Standard Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. Check available timeslots, lead times, and costs based on your postcode and order details.
Read moreThis delivery option is the best one if you wish bigger products delivered in one specific room directly or if you need additional services like assembly or removal & recycling.
Read moreThis delivery option is the best one for smaller orders, delivered fast and at a lower price, if you're comfortable in not having a guaranteed delivery time.
Read moreChoose Curbside delivery if you prefer a fast delivery at lower costs. Perfect for medium-sized items that will be delivered curbside right to your letterbox, so you can easily and flexible take them inside yourself.
Read moreTo use this service, simply add your small and light products to your cart online, provide your delivery address and select "Parcel delivery". When booking, you will receive an estimated delivery date. As soon as our transport partner has received the goods, you will be notified and receive a more precise delivery time from them. Delivery is made to your letterbox.
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