You can manage your order under this link.
If you need our support, you can call us at 058 515 03 86.
Can I add, change or remove an assembly service on an existing delivery order?
You can add the assembly services to your order directly online. Changing or removing the service might add some costs. Please call us and we will have a look.
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This delivery option is the best one if you wish bigger products delivered in one specific room directly or if you need additional services like assembly or removal & recycling.
Read moreWe know that plans can change, but once an order is placed it moves quickly through our systems. Depending on the order details, we may not be able to add or change items.
Read moreDelivery availability and duration depend on your location, order size, and product type. Fragile, oversized, only in store, food or seasonal items cant be delivered. You need to have a purchase of minimum 20 CHF to request any delivery option (except Click & Collect in a store). We deliver in Switzerland and in Liechtenstein. Be aware that there can be car-free areas where delivery is not possible. .
Read moreIf you have already sent the order, it is not possible to modify it. You can however cancel the order or reschedule it online.
Read more