What is NeedHelp?
NeedHelp is a platform where you can find professional craftsmen.
IKEA collaborates with NeedHelp as an additional assembly service partner.
All jobbers on NeedHelp are professional and certified craftsmen.
You can find a service job on the NeedHelp platform, in our store, online or by calling NeedHelp.
Contact NeedHelp: +41 21 588 14 80 Monday-Friday from 9:00 to 18:00
Click here for our assembly information and the NeedHelp platform: Assembly Service
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How do I proceed if I'm unhappy with the installation service?
In order to find a solution together you can contact us as follows:
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Can I add, change or remove an assembly service on an existing delivery order?
You can add the assembly services to your order directly online. Changing or removing the service might add some costs. Please call us and we will have a look.
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Can I book an assembly or an installation service for my kitchen or bathroom?
You can book assembly online for most furnitures, for kitchens you can get a quote when you plan or validate your kitchen. For bathroom installation you can use Needhelp. See below for more information.
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Where can I find the assembly instructions?
Assembly instructions are included in all product packages and the instructions are also available on IKEA.ch as PDF files.
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Is there an assembly service at IKEA?
Yes, we can take care of the assembly, if that's your wish.
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How do I book a service such as assembly or recycling to my online order?
If your order includes articles eligible for assembly, you can book your assembly order directly during the checkout of your delivery.
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