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Which kind of insurance does IKEA offer and how does it work?

IKEA offers a reliable and flexible household and liability insurance (formerly known as HEMSÄKER) in collaboration with our partner ELVIA by Allianz Suisse.

We love your home almost as much as you do, that’s why we offer reliable and flexible household and liability insurances made for IKEA customers.
If you wish to join us but already have an insurance at another company, please check the termination period of your current insurance and send them a termination letter on time. You can then easily register with us using your termination date as a start date.
Household insurance:
Your IKEA Household insurance policy is to be used when your property is damaged by water, fire, natural hazards, robbery and burglary – even outside Switzerland.
You can also extend its scope to cover simple thefts or glass breakage.

With the IKEA Household insurance, you also benefit when there is no reason to claim: if no claim is done during one year, ELVIA will offer you a 20 CHF IKEA gift card.
Liability insurance:
Your IKEA Liability insurance policy is to be used when you or someone in your family damages someone else’s property or accidentally injures someone.
If you need to report a claim, change your details or update your policy, please contact direcly our insurance partner ELVIA:
E-mail: contact@elvia.ch
Tel: 0800 055 088

Find all the information you need on the ELVIA customer portal.

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