Can I send someone to pick up my Click & Collect order for me?
Not a problem! If you'd like someone else to pick up your Click & Collect order, please follow the following steps.
When purchasing online, choose the option "Someone else will collect the order for me" and put their name in the required field. Make sure the name you put matches the one on their identification card.
If you've already placed your order, just forward your order confirmation to the person picking up the order with a note saying you authorize them to collect the order on your behalf.
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Was the article not helpful? Try one of the related articles below.
Once your Click & Collect order is ready, you will receive an email notification.
Read moreOnce a Click & Collect order is placed and paid for, IKEA is unfortunately unable to make any changes, however other options are available.
Read moreYou will need to bring a few documents to collect your order.
Read moreYou can purchase items online and pick them up in store at your chosen scheduled time.
Read moreIt is important that your purchase is picked up no later than 24 hours after your selected pick-up date. If you do not pick up your order within this time period, your purchase will be refunded. Please note that once a Click & Collect order has a set pick-up date, we unfortunately can not reschedule.
Read moreAs a courtesy, Click & Collect orders are held for an extra 24 hours after the end of your scheduled pick-up time.
Read more