What do I need to bring with me to pick up my Click & Collect order?
You will need to bring a few documents to collect your order.
When you come to pick up your Click & Collect order, you will need a valid government-issued photo ID, as well as your proof of purchase or your order number.
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Once your Click & Collect order is ready, you will receive an email notification.
Read moreWe offer many ways to shop at IKEA, including Pick-up locations across the country.
Read moreYou will see signs at the store's entrance indicating where to pick up your Click & Collect order.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreIt is important that your purchase is picked up no later than 24 hours after your selected pick-up date. If you do not pick up your order within this time period, your purchase will be refunded. Please note that once a Click & Collect order has a set pick-up date, we unfortunately can not reschedule.
Read moreWith Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Pick-up location. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read more