Why is IKEA charging a service fee for Click & Collect orders?
It is always more cost-effective to shop with IKEA in-store, but the Click & Collect service makes it even easier. The fee covers order picking.
Please note that the service fee is non-refundable and there is no limit to the size or value of a Click & Collect order.
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With Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Pick-up location. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'Doorstep' and 'In-Home' options. Parcel Delivery is ideal for smaller items through post, and Click & Collect allows you to pick up your order from an IKEA store or Pick-up location. Lastly, in certain areas we offer Curbside Delivery.
Read moreIKEA strives to keep your shopping experience as affordable as possible, therefore delivery costs are not considered when determining our prices.
Read moreClick & Collect lets you order online and pick up your items from an IKEA store or designated Pick-up location. Add your items to your shopping bag, select Click & Collect at checkout, and choose your preferred collection point and available time slot. We’ll send you updates by email or SMS with your collection details. Please wait until you receive a notification that your order is ready before travelling to collect it.
Read moreYou can purchase items online and pick them up in store at your chosen scheduled time.
Read more"Delivery limited to large orders" means that items in your order may be too fragile for delivery, or available only for purchase in-store or via Click & Collect.
Read more