How do Click & Collect orders work?
You can purchase items online and pick them up in store at your chosen scheduled time.
If you'd like to purchase your items online and collect them in store, select the Click & Collect option during checkout. With this service, you can order and pay online, then choose a pick-up date. Depending on the store, you can choose a date within the following three days. These rules also apply to Click & Collect lockers.
Once your order is ready to be picked up, you will receive an email. Please wait for your confirmation email stating your order is ready for pickup before going to the store. With the high volume of Click & Collect orders we are receiving, there may be a slight delay in getting your order ready. We appreciate your understanding on this matter.
Please note that you have an extra 24 hours to pick up your order after your initial pick-up time.
Visit the Click & Collect page for more information, you will find a list of common questions at the bottom of the page.
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To use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreWith Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Pick-up location. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'Doorstep' and 'In-Home' options. Parcel Delivery is ideal for smaller items through post, and Click & Collect allows you to pick up your order from an IKEA store or Pick-up location. Lastly, in certain areas we offer Curbside Delivery.
Read moreAs a courtesy, Click & Collect orders are held for an extra 24 hours after the end of your scheduled pick-up time.
Read moreOnce your Click & Collect order is ready, you will receive an email notification.
Read moreNot a problem! If you'd like someone else to pick up your Click & Collect order, please follow the following steps.
Read more