What is the timeframe for returning a live plant?
Live plants can be returned to IKEA within 90 days of purchase
Please bring the live plant with the receipt to any IKEA store, within the 90 days of purchase.
Products belonging to one of the categories below can be returned within 90 days and will be refunded on an IKEA refund card.
- Products from the Swedish Food market
- Live plants
- Products purchased in As-is
An IKEA refund card is valid at all IKEA stores in Canada or on IKEA.ca
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Was the article not helpful? Try one of the related articles below.
Some of our Plan and Order points accept returns:
Read moreWithin the 90 days or purchase you have the right to test the product and if it doesn't meet your expectations we're happy to take the product back as long as it is unused and is still in a saleable condition.
Read moreIf you can't come in-store, it's possible to return small items to the closest IKEA store via post.
Read moreThe refund cards have no expiration date, and are valid in all IKEA stores and on our website.
Read moreIf you are charged twice for the same payment, the payment system will detect this automatically and refund the incorrect charge within 30 days.
Read moreYou can return your product in the IKEA store of your choice, even if you bought it abroad. We will offer you a return in a refund card. To make it easier for us to process your request have your proof of purchase ready.
Read more