What is the timeframe for returning a live plant?
Live plants can be returned to IKEA within 90 days of purchase
- Products from the Swedish Food market
- Live plants
- Products purchased in As-is
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Within the 90 days or purchase you have the right to test the product and if it doesn't meet your expectations we're happy to take the product back as long as it is unused and is still in a saleable condition.
Read moreIKEA believes everyone should be able to test a product! If you've changed your mind about a product, IKEA takes back unpacked and used products within 90 days, and unopened products within 365 days - this applies to purchases made in-store, by phone, or online.
Read moreYes! You can return your product through our home collection service even if you bought it in a store.
Read moreIf you receive a product you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read moreThe refund cards have no expiration date, and are valid in all IKEA stores and on our website.
Read moreYou can return your product in the IKEA store of your choice, even if you bought it abroad. We will offer you a return in a refund card. To make it easier for us to process your request have your proof of purchase ready.
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