I was double-charged for my order. What should I do?
Don't worry! IKEA systems intercept double charges automatically and re-credit the amount wrongly withdrawn within 30 days.
We recommend waiting for the amount to be refunded or you can contact us via chat or by phone if you're having any issues.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you paid for more products than you picked up, please check your receipt and identify the extra products you have paid for.
Read moreWe apologize for any inconvenience you may have encountered. You may be able to update your information through the "Manage my Order" portal via your account.
Read moreDepending on the situation, there are several options available to you.
Read moreWe apologize for any inconvenience this may have caused. There are several options available to you.
Read morePlease check your email inbox to see if you have received your order confirmation. Make sure you also check the Junk/Spam folder.
Read moreChecking the status of your order is fast and simple.
Read more