I returned a product and received an IKEA refund card - for how long is the refund card valid?
The refund cards have no expiration date, and are valid in all IKEA stores and on our website.
Found a gift card under your bed and wondering if it's expired? IKEA Gift Cards and refund cards have no expiration date, so you don't feel pressured to spend within a certain timeframe. Take your time - get inspiration, browse our products and find something for you!
The balance of your refund card can be checked through the Gift card pages.
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Was the article not helpful? Try one of the related articles below.
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What is IKEA's return policy?
It's OK to change your mind. You have 365 days to return your new and unopened products and 90 days for open products.
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Can I return or exchange IKEA products bought in the store through IKEA.com?
Yes! You can return your product through our home collection service even if you bought it in a store.
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Are you accepting pick-up returns for online orders?
Yes, this is possible if you live close enough to an IKEA store.
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Is it possible to test the product at home and return it if i'm not satisfied?
Within the 90 days or purchase you have the right to test the product and if it doesn't meet your expectations we're happy to take the product back as long as it is unused and is still in a saleable condition.
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Is there a maximum amount of recalled items I can return?
Yes. However, this applies to the Chest of Drawers recall. The maximum that can be returned is 6 per household.
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Can I return a custom countertop?
Custom countertops unfortunately cannot be returned beyond a certain stage of production.
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