How will I be notified about my Click & Collect order?
Once your Click & Collect order is ready, you will receive an email notification.
When your Click & Collect order is ready, you will receive an email informing you that your order is ready for pick-up. It will also include information such as your order number and details, and the store address.
Please ensure to bring the ‘Ready for pick up’ email with you when you go, as well as proper identification. If someone else is collecting on your behalf, forward them the email as they will have to show it when collecting the order.
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Click & Collect lets you order online and pick up your items from an IKEA store or designated Pick-up location. Add your items to your shopping bag, select Click & Collect at checkout, and choose your preferred collection point and available time slot. We’ll send you updates by email or SMS with your collection details. Please wait until you receive a notification that your order is ready before travelling to collect it.
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