Can I get a digital receipt for my purchase in an IKEA store?
Scan your IKEA Family card at the checkout in the store, so you can always find the purchase in your IKEA Family profile on our website. You can also choose to receive the receipt by email.
By using your IKEA Family card, you will automatically find your purchase in your purchase history.
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To process your return, we need proof of purchase, such as the receipt or order confirmation. We can also find your purchase through your IKEA Family profile. Did you pay by card? Then we can also find the receipt via your bank statement.
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