How do I see how many points from IKEA Family I have collected?
You can see your total amount of points by logging into your IKEA Family profile on the IKEA website or IKEA App. For more details, you can visit the history tab, also, available on your IKEA Family profile.
You can view more details by clicking on the "History" button, also available on your profile. Keep in mind that points can take up to 48h to appear on your profile after completing a purchase or interaction. For purchases with delivery, the points will only be added after the delivery is complete.
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You can collect points in the online store, app, remote sales by phone, in all IKEA stores located in the Netherlands.
Read morePoints are non-transferable, non-refundable, and cannot be exchanged for cash value.
Read moreStarting September 22, IKEA Family members can enjoy a new benefit: Saving with IKEA Family. Throughout your entire customer journey, you can earn points—not just through purchases, but also by participating in certain activities. For example, using our online planner or attending an IKEA Family event.
Read morePoints can take 24 to 48 hours to appear on your profile after completing a purchase or interaction.
Read moreIn certain circumstances it's possible to identify your purchase later. Please contact our Customer Service
Read moreThe corresponding number of points will be deducted automatically from your profile within 48 hours and any rewards used will have been forfeited.
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