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Cookie statement IKEA Netherlands

Who is responsible for this cookie statement?

IKEA B.V., Laan van Decima 1, 2031 CX Haarlem, uses cookies and other techniques on the IKEA.nl website and related sites and apps (hereinafter ‘IKEA.nl’).

What are cookies?

Cookies are small text information files that are stored on the device that you use to visit our website, such as a computer, tablet, smartphone or smartwatch. When we refer to ‘cookies’ in this statement; we also mean other comparable techniques such as pixels.

What do we use cookies for?

Cookies make it possible to recognise your web browser. Handy, because then you don’t have to enter your data again and again, indicate preferences or adjust your settings. In this way we can also make our website work better and gain insight into visitor behavior on the website. 

In addition, other parties can also place cookies via IKEA.nl. See ‘What types of cookies are there?’ for more information.

When you visit the IKEA website, we may collect and/or store information about your visit by placing cookies. When you accept the cookies, we can show you relevant advertisements, based on your preferences. If you do not accept all cookies, you will still see advertisements; these may then be less interesting for you because they are not adjusted to your personal preferences.

When you are logged in as a IKEA Family member, your data will be linked to your profile. Because we respect your right to privacy, you can indicate which cookies you want to accept.

What types of cookies are there?

At IKEA.nl, a distinction is made between so-called ‘first party’ cookies and ‘third party’ cookies. First party cookies are the internal and direct cookies, often necessary for the site or features on the site to work optimally. And, for example, to be able to remember your preferences, such as language preference and preferred store. 

Third party cookies are tracking cookies from third parties and therefore indirect cookies, usually intended for advertisements or to collect information about surfing behavior. For the use of third-party cookies, we refer you to the privacy and cookie statement of the relevant company. See which third party? Go the bottom of the page ‘cookie settings’ – click on a cookie category – click on ‘View cookies’.

We distinguish 4 categories of cookies:

  • Strictly necessary cookies

These cookies are technically necessary for the site to work properly. These cookies cannot be disabled. Because these cookies have a minor or no privacy impact on you as a visitor, we do not have to ask for permission to place these cookies. We place these cookies to ensure, among other things, that your privacy preferences can be saved, you can log in, order products and check the stock. These cookies also enable us to see, for example, when the site is down. Really essential information!

  • Performance cookies

These cookies are very important for us to understand where we can improve our website and its content. We use these cookies to analyse where and when errors occur on the website.

These cookies are used for: 
- determining the number of visitors; 
- recording the performance of the various subpages;
- recording the loading times of the content; 
- solving problems.

These cookies are therefore essential to optimise the website. We ask for your permission to place these cookies.

  • Functional cookies

These cookies enable us to tailor the website exactly to your needs. With these cookies we can track your surfing behavior on our website so that we and third parties can show you personalised content. For example, through these cookies we can perform A/B tests. We ask for your permission to place these cookies. 

  • Targeting cookies

These cookies enable us to tailor the website exactly to your needs. With these cookies we can follow your surfing behavior on our website and other digital channels. This way we and third parties can show you personalised content. We use, among other things, the Salesforce data management platform. With these cookies we can create a customer segment based on, for example, your interests. We also link this information to your IKEA Family profile when you are logged in and to various devices that you use. This category also includes 'social media' cookies. These cookies are used to share the content of our website via social media. We ask for your permission to place these cookies.

Check the ‘Cookie settings’ to see which cookies are on or off and which cookies are being used. 

Can you also disable or delete the cookies?

Yes, that’s possible. You can always delete cookies from your device yourself. How you can do that differs per internet browser and device. If you choose to delete the cookies, your setting will also be deleted. You will then be asked again to re-enter your information, such as your preferred store, etc. 

You can always change your cookie settings. Even if you don’t see the banner anymore. You can do this by clicking on ‘Cookie settings’ at the bottom of the page. There you can enable or disable the various cookies. 

Can this cookie statement be modified?

If necessary, this cookie statement can be modified from time to time. It is therefore advised to consult this cookie statement on a regular basis, so you are aware of these changes.

Last update: September 30th, 2024.