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Beware of fake campaigns

There are a number of prizes circulating via e-mail, Facebook and SMS that do not originate from IKEA. Usually a makeover, voucher or coupon is offered. In these so-called 'phishing campaigns', the name and logo of IKEA are misused to collect personal data or to steal your money.

  • We recommend that you always check the sender of the email. Official IKEA e-mails can be identified by the sender with the e-mail address @IKEA.com, @IKEA.nl, @order.email.ikea.nl or @e.ikea.nl.
  • Win campaigns of IKEA Netherlands on Facebook are always directly linked to our Facebook page www.facebook.com/ikeanederland or link to our website www.ikea.nl
  • IKEA does not use SMS or Whatsapp for win campaigns.

If you have any doubts about the authenticity of an IKEA e-mail or (win) campaign, please contact us.

On veiliginternetten.nl you can find more information about what you can do and what you shouldn't do to use the internet safely.

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