Is all products refundable?
The terms and conditions set forth in this return policy apply to all purchases made yourself at IKEA stores in Korea and on the website and application. But, Buyback products and ASIS products are not allow exchange. For IKEA Food, it can only be room temperature products purchased at IKEA Swedish Food Market which are unopened products within the expiration date. See below for more information.
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Read moreIf you are still not satisfied with the product after about 90 days of adaptation, please bring proof of purchase and the mattress to the store. We will issue a refund card for one-time exchange for another mattress.
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Read moreMost IKEA products can be shipped, but not to mailboxes, unsafe locations, or addresses outside of Korea. Delivery availability depends on your address, product availability, size and type of product order, and some fragile, oversized, or seasonal items may be limited. To ensure smooth delivery, please provide accurate address information and any relevant entry and exit information when placing your order.
Read moreYou can use product and service rewards online, in-store, or when contacting us. Whereas food rewards are only applicable in-store in our restaurants and bistros.
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