Is all products refundable?
The terms and conditions set forth in this return policy apply to all purchases made yourself at IKEA stores in Korea and on the website and application. But, Buyback products and ASIS products are not allow exchange. For IKEA Food, it can only be room temperature products purchased at IKEA Swedish Food Market which are unopened products within the expiration date. See below for more information.
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You have 365 days to return your purchase. Keep your receipt safe to make your return easier. You can return any product as long as it’s in new condition. We reserve the right to refuse a refund or exchange if the return criteria are not met.
Read moreOnline purchased products can be returned at your nearest IKEA Store.
Read moreFor refunds with a change of mind, customers are responsible for the costs generated from returning a product. Return costs corresponds to the delivery cost paid during purchase.
Read moreYou can purchase furniture and home furnishing accessories, but not live plants and food products online. Please head to the IKEA store for products that are not available online.
Read moreIn IKEA, product application may be denied if the actual condition of the product and the estimate do not match or there is a safety problem due to the use of the product. In this case, you may take the product back or request disposal from IKEA.
Read moreYou can return unused items in their original packaging within 365 days of purchase to any of our other stores.(Exchange is only available at the original purchase stores.) Unfortunately, we are unable to take returns at the studio.
Read more