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Tracking and managing your order

Do you want to know where the items you've ordered are right now? Or maybe you want to change something with regard to your order? Don’t worry, our tracking and managing service can help you.

Track your order

Wondering exactly where your purchase is right now? Track your order, and maybe take some of the pain out of waiting.

Manage your order

Whether you want to reschedule the delivery time of your order, find your old receipts, file a claim or return or simply cancel your order, we've got you covered.

From 1ST Jan 2021, Return shipping fee of 29,000 won will be charged after product has been dispatched. (You will get a refund after deducting 29,000 KRW from Delivery fee.)

Need more help?

Question or query, help is at hand. Simply contact our customer services to answer your questions.