Can I return/cancel a part of delivery order?
See below for more information.
It can be partially cancelled according to delivery status. But please understand that it is difficult to modify or partially cancel your offline orders before shipping, because local store orders are shipped on the same day.
You can ask us partially refundable after finishing the delivery, return-delivery fee will be charged. If you would like to cancel or return an order after finished the delivery, please visit IKEA Stores or contact to our IKEA Customer Support Center with your order sheet.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
I canceled my order after paying by credit card. When will I receive my refund?
Cancellation of your order will be proceeded within 3 working days, and it can take up to 7 days for the credit card company to be fully cancel your transaction.
Read more
-
Can I exchange / return products purchased online at the IKEA store?
Online purchased products can be returned at your nearest IKEA Store.
Read more
-
Can I return/exchange items at all of IKEA Korea stores?
You can return unused items in their original packaging within 365 days of purchase to any of our other stores.(Exchange is only available at the original purchase stores.) Unfortunately, we are unable to take returns at the studio.
Read more
-
What are some things I need to take note of when ordering large products?
Delivery to the desired location may be difficult for large packages. Please check the package size and the entryway before ordering large products such as sofas, mattresses, wardrobes etc. Delivery costs will not be returned for orders that could not be delivered because the entryway had not been checked beforehand. See below for more information.
Read more
-
Who pays for the return costs when I want return a product with a change of mind?
For refunds with a change of mind, customers are responsible for the costs generated from returning a product. Return costs corresponds to the delivery cost paid during purchase.
Read more
-
Can I return items?
You have 365 days to return your purchase. Keep your receipt safe to make your return easier. You can return any product as long as it’s in new condition. We reserve the right to refuse a refund or exchange if the return criteria are not met.
Read more