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IKEA Switzerland locations

Use the filter to display the locations of all IKEA pick-up points for Click & Collect orders.

Important information about returns

  • For logistical reasons, it is not possible to return products at our external pick-up point in Landquart, or at parcel pick-up stations.
  • At the Plan and Order Points in Zurich and Chur, you can only return products that you have purchased there and taken directly with you.
  • You can return products free of charge at the customer service desk in any of our stores.
To returns and claims

Services available in our stores

EV charging stations

The charging stations in our multi-storey car park allow you to charge your electric car while you shop.

Second chance market

Explore our second chance market in store or online and give fantastic products a new lease of life.

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Shop & Go

Save time at the checkout by scanning your products using the Shop & Go feature in the IKEA app.

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Shopping with children

We welcome families with open arms. We want even our youngest customers to feel at home here. That’s why we provide a wide range of services for families.

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IKEA Lost and Found

Did you lose something in one of our stores? All items we find are kept a minimum of one month at our customer service desk.

Learn more