What are the payment methods in an IKEA Plan and Order point?
You can pay using the same payment methods as for any other online order.
All orders in the IKEA Plan and order point are made via our online channel, e.g. by invoice or credit card, but not cash.
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Can I take my dog with me to the IKEA store?
Assistance dogs with certificate are allowed in all stores. Each store has different regulations for other dogs.
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How does the sewing service at IKEA work?
IKEA works with various social partners who shorten your curtains. You'll get them back washed and ironed.
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Are there also products that I can buy and take away with me in an IKEA Plan and Order Point?
A small selection of products are available for immediate takeaway, to complement the focus business in the PaOP.
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How can I find my product in the store?
On the product page online you can see if it's in stock and, by clicking the store, you get the aisle and shelf.
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What are the IKEA Plan and Order Points?
The IKEA Plan and Order Points are our new format for planning furniture solutions for all living spaces and online shopping. They're just a stone's throw from the heart of our Swiss cities of Zurich, Chur and Winterthur.
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How can I modify or cancel an order placed in an IKEA Plan and Order Point?
Go to your purchase history to modify or cancel your order.
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