What can I do if I have a problem with my ASCI order?
Check your e-mail inbox for order confirmation and Track & Trace e-mail. You can also contact ASCI.
Visit our spare part page to get the ASCI contact form. They will answer you within 24 hours. |
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If the appliance is found but not the spare part, please use their contact form. If both are not found, please contact the manufacturer.
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Read moreGo to your purchase history to modify or cancel your order.
Read moreUp to a certain status, you can cancel your Click & Collect order yourself online. If this isn't possible anymore, please contact us.
Read moreTry entering +41 for Switzerland or +423 for Liechtenstein instead of 041 or 0423. If this doesn't work, try and delete the cookies/the browser history, and try once again. If necessary, change browser.
Read moreIf your appliance is still under warranty, please contact directly our manufacturer. If not, you can buy spare parts from another partner: ASCI
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