Can IKEA help me with a payment reminder notice that I received from CembraPay?
Payments per invoice are directly processed by our partner CembraPay, and we have no possibility to access these invoices.
If you have any questions about an outstanding invoice, please contact CembraPay directly:
by e-mail: [email protected]
by phone: 044 551 46 70
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
For this IKEA Family benefit you need our permission to inform you by e-mail. Tick the box in your profile and confirm the email.
Read moreDon't worry, if you've lost your receipt there are plenty of ways to find a proof of purchase!
Read moreYes! At IKEA we offer the following payment options:
Read moreRegister your IKEA Family card every time you shop and you'll find your receipts in the IKEA app under 'Purchases' or in your IKEA Family profile.
Read moreThe invoice will be sent by CembraPay within 1 week after the delivery.
Read moreLog in to your IKEA Family profile and activate your reward before making your purchase (if you haven't done yet). You get the reward coupon code directly in the rewards section, and it will be sent to your e-mail address.
Read more