My mattress smells of chemicals. What can I do?
New mattresses sometimes have an inherent odor when the packaging is opened.
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Please respect the care instructions of every individual mattress. You an view them on the IKEA website in the current product range of our mattresses in the respective product description in the box "materials and care instructions ".
Read moreFor hygienic reasons we recommend you to change your mattress all 8-10 years.
Read moreThe 90-day comfort policy is only for trying your mattress, but quality issues are covered by our mattress guarantee and can be checked through a mattress expertise.
Read moreYou have 90 days to exchange a mattress for another one, provided that it is not dirty, marked or damaged.
Read moreOur mattresses are designed in such a way that they must not be turned over. Otherwise you would be sleeping on a side that is not upholstered.
Read moreIf you would like IKEA to pick-up your mattress, we can of course organize a collection for you, connected or not with the delivery of a new one.
Read more