How do I proceed if I'm unhappy with the installation service?
In order to find a solution together you can contact us as follows:
It's important that you check all products for completeness and defects immediately after installation by the service partner. If there are any defects, you must inform the service partner immediately on site and note them on the delivery note. Here you can find more information about the General Terms and Conditions.
If you haven't found a solution with the service partners on site, please contact us immediately and report the concern to us by e-mail so that we can review the case together with the service partners.
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