What is the IKEA return policy for a custom-made worktop?
If you wish to cancel your order of a custom-made worktop, it is best to do so before fabrication begins to avoid any non-refundable fees.
If it already started, we might be able to cancel it at the producer but will only refund you the product value. We will refund you using a refund card to be used in one of our stores or online.
If you choose not to cancel the service but don't proceed with the installation of your custom-made worktop, we will only be able to refund you the product value. The services' fee won't be refunded.
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