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What is the IKEA return policy for a custom-made worktop?

If you wish to cancel your order of a custom-made worktop, it is best to do so before fabrication begins to avoid any non-refundable fees.

If it already started, we might be able to cancel it at the producer but will only refund you the product value. We will refund you using a refund card to be used in one of our stores or online.
If you not cancel the service on time but don't proceed with the installation, we will only be able to refund you the product value. The services' fee won't be refunded.
 

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