Feedback & product ratings/reviews
Create a better IKEA experience together. We offer you these ways to tell us what you think:
General feedback
How are we doing? Here you can tell us about your experience in the store, on our website, with one of our services or with our customer service. We are always looking to improve and welcome your feedback.
Please note that if you have a concern you need handled immediately, please contact us.
Product reviews
Rate your purchased products and write a short review. This will help other customers with their purchase decision and we can optimise our range and offer you better products. Submit your first product review today!
Four simple steps to Rate & Review your IKEA products:
Step 1
Log in to your IKEA account (or create a new profile)
Step 2
Navigate to the IKEA product you wish to rate and review on IKEA.com.
Step 3
Write your product review and rate it by using the star system under the “Ratings” tab on right side at the product page.
Step 4
Keep an eye out for an email response if your review is approved or posted live on our site. Thanks for your feedback!
General Terms and Conditions for customer ratings and reviews.
Frequently asked questions about product reviews
How do I submit a product review?
In four simple steps you can rate and comment on your IKEA products. Here's how it works.
When will my product review appear online?
As all product reviews are checked for compliance with our terms of use and privacy policy, it may take a few days for them to appear against the products concerned on IKEA.ch. If your product review violates our terms of use and privacy policy, we will send you an e-mail and you will have the option of submitting a new review.
What products can be reviewed?
You can review all the products that have a product information page on IKEA.ch. The product information page is the page on which you will see the item number, dimensions and availability of the product in question.You can also review IKEA products that you have not bought yourself. However, in order to provide a fair product review, you should have experience of the product in question