How long do I have to pick up my Click & Collect order?
It is important that your purchase is picked up no later than 24 hours after your selected pick-up date. If you do not pick up your order within this time period, your purchase will be refunded. Please note that once a Click & Collect order has a set pick-up date, we unfortunately can not reschedule.
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You can purchase items online and pick them up in store at your chosen scheduled time.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreOnce your Click & Collect order is ready, you will receive an email notification.
Read moreWhen a pickup order is ready to be collected, a pick-up confirmation will be sent.
Read moreAs a courtesy, Click & Collect orders are held for an extra 24 hours after the end of your scheduled pick-up time.
Read moreThere are a couple of reasons you might be having difficulty placing a Click & Collect order.
Read more