What is the delivery fee for the Pick-up locations, and why am I being charged a fee?
Our Pick-up Locations make shopping easier and more affordable for our customers.
As a result of our Pick-up Locations, we can reduce delivery fees and shipping times, while offering savings over the current minimum home delivery fee in your area and creating a more affordable experience. During your search, if you don't see any Pick-up Locations, either the item is out of stock for delivery or the Pick-up Location is full. Our apologies are extended to both parties and we encourage you to try again at a later time.
We kindly invite you to visit our services page and apply your postal code to see the nearest Pick-up Location and delivery fees. For a detailed list of Pick-up Locations and delivery fees, please click here.
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With Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Pick-up location. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreWe offer many ways to shop at IKEA, including Pick-up locations across the country.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'Doorstep' and 'In-Home' options. Parcel Delivery is ideal for smaller items through post, and Click & Collect allows you to pick up your order from an IKEA store or Pick-up location. Lastly, in certain areas we offer Curbside Delivery.
Read moreOrders are often split into two or more deliveries when the items are available in separate locations that are nearest to the delivery address. You will only be charged one delivery fee.
Read moreWe want you to receive your products as soon as possible. Some products may however be stocked in-store and others in warehouses, which impacts delivery.
Read moreIf you prefer, IKEA can arrange to pick up your items for return. This service incurs a fee equivalent to the delivery fee for your area.
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