Why is my order split into two different deliveries?
We want you to receive your products as soon as possible. Some products may however be stocked in-store and others in warehouses, which impacts delivery.
Please note that you will only be charged one delivery fee.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Orders are often split into two or more deliveries when the items are available in separate locations that are nearest to the delivery address. You will only be charged one delivery fee.
Read moreThe delivery methods we offer depend on the products you want to buy and the stock availability in your selected postal code area, for the allocated delivery time.
Read moreDepending on your area and the transport company, you may get a phone call from the driver to make sure you are home to receive your order.
Read moreIKEA strives to keep your shopping experience as affordable as possible, therefore delivery costs are not considered when determining our prices.
Read moreIKEA uses several different methods for delivery.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read more