Skip to main content

I purchased an appliance from IKEA and have changed my mind, can I return it?

Yes, our IKEA return policy will enable you to return new and unopened products within 365 days, within 90 days if the product has been opened with some exceptions. Please bring the appliance with your purchase receipt to the store for further assistance.

If you're not completely satisfied or simply changed your mind, you can return new and unopened IKEA products within 365 days, with proof of purchase, for a full refund to original method of payment. No rush, no complicated conditions.

We take back opened products within 90 days - even assembled ones, as long as it's in unused and resaleable condition (in IKEA's sole discretion) with proof of purchase. 

Some stores require that you take an appointment for the exchange and returns department, please see your local store page for more information.
Save time and book an appointment, or join the virtual line for your return, prior to arriving at the store.

For more information on our return policy, click here. 

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing and hard to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.