Send us an email

Dear Customer,

Thank you for contacting IKEA Canada.

Due to the ongoing exceptionally high volume of emails we are receiving, we will be temporarily closing our Email channel on our website, therefore we are unable to reply to any new emails.

We sincerely apologize for this temporary inconvenience; if the reason you have contacted us by email has not been resolved yet, please consult our FAQ page to obtain answers to frequently asked questions. You can also call us at 1-866-866-IKEA (4532). One of our customer service representatives will be able to assist you.

We are available 7 days a week, from 9 am to 9 pm, EST.

You can also chat with us from 9 am to 9 pm EST.

Thank you for your understanding and again, we apologize for the inconvenience.

We assure you that Email will be back up and running as soon as it is possible.

Sincerely,

IKEA Canada Customer Service