Can I return a product to another country?
You can only return IKEA products that you have bought here in Australia to our IKEA Australian stores.
You can only return IKEA products that you have bought here in Australia to our IKEA Australian stores.
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If you can't come into store for your return, it is possible in some states to return small items via parcel.
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Read moreYour satisfaction with your IKEA purchase is important to us. Unopened IKEA products can be returned within 365 days. Once your product has been opened, you have 60 days to try certain products at home. Conditions and exclusions apply. Depending on the assessed condition of the product, IKEA will provide either a full refund back to the original payment method or to an IKEA Returns Card. Proof of purchase is required to make a return.
Read moreProducts purchased from IKEA As-Is section can be returned under the IKEA return policy, provided they are returned in the same condition as they were purchased.
Read moreCustomers may be eligible for a refund of Goods and Services Tax (GST) on certain purchases made when the goods are taken out of the country. This is governed under the 'Tourist Refund Scheme (TRS).
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