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Can I order live plants through Click and Collect?

Yes, select plants will be available for Click and Collect depending on the store and availability.

Only select live plants will be available, and the plants available to purchase will still be subject to seasonal availability and what is in-stock at the stores at any given time. 

 

Simply browse out plants online and it will indicate on the product page whether the item is available for Click and Collect. 

 

Live plants remain unavailable for online delivery orders.  

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  • I can't pick up my Click and Collect order yet, can it be held?

    For all store Click and Collect orders, you have 3 days from the date that the order is ready to collect to pick up your order.

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  • Will I be able to change my Click & Collect date later?

    Click & Collect dates can be changed if your order has not yet been picked by our team.

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  • My Click and Collect order is ready before the collection date. Will it still be held?

    Yes! Sometimes we are able to pick your order earlier than expected. Your order will still be held for 3 days from the date stated on your order.

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  • I can't place a Click and Collect order. Why is this?

    There may be issues with stock or we have recently received the maximum number of orders we can fulfill on this day already.

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  • Will your staff help me load my Click and Collect order into my car?

    Please bring support with you to help load heavy goods into your car and make sure the car is to the appropriate size for the order.

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  • Can I add or remove items to my Click and Collect order?

    Once your order has already been placed, please get in touch with us to make modifications.

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