Will I be able to change my Click & Collect date later?
Click & Collect dates can be changed if your order has not yet been picked by our team.
Once you have placed your Click and Collect order, you can still change your collection date if the order has not yet been picked by our team.
Please note that Click and collect orders cannot be booked too far in advance as the service is intended to be immediate, so you may be presented with a limited date range. If you are not ready to collect your goods in the next few days, consider placing your order later.
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Was the article not helpful? Try one of the related articles below.
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Will I be able to change the delivery date after purchase?
You can change your delivery date online after you have placed your order, by logging into your account or going straight to our Track and Manage tool.
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Can I change the store of my Click and Collect order after it has been placed?
If you have selected the wrong store or find that you want to collect your order at a different store, please cancel your order and place it again online.
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My Click and Collect order is ready before the collection date. Will it still be held?
Yes! Sometimes we are able to pick your order earlier than expected. Your order will still be held for 3 days from the date stated on your order.
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Do you offer a Click and Collect service?
Click and Collect is a service that provides you the convenience of having your order ready to be collected at our counter when you come into store.
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I can't pick up my Click and Collect order yet, can it be held?
For all store Click and Collect orders, you have 3 days from the date that the order is ready to collect to pick up your order.
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I’ve placed my order before the Qld stores closed. Can I Click & Collect my items?