Why is the Delivery option missing when I checkout?
When selecting your method of purchase, there can be scenarios where the Delivery is temporarily unavailable.
If it is a stock related issue, the out of stock product/s will be highlighted on the checkout page and you will be offered the option to remove the item/s or place your order at another time.
If the above two options are not causing the issue, this means our delivery service has been booked out for the time being. Please come back to check whether timseslots have opened up in 1-2 days. We apologise for any inconvenience this may cause.
If you make your purchase in any of our IKEA stores, we will offer same day or next day delivery. Ensure to check your items are in stock in store on the website before making your way to store.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
Can I shop on the IKEA app?
Yes, you can download our IKEA shoppable app to place your Delivery or Click and Collect order.
Read more
-
I didn't get a text message with a code when checking out online?
After submitting your credit card details, a prompt may appear, initiated by your card issuer, that you will need to enter an additional code on.
Read more
-
Are online payments secure?
Yes, as card information is encrypted and we do not store cardholder information.
Read more
-
Why haven't I received an order confirmation yet?
Emails are easily lost in confirmation, IKEA is here to help.
Read more
-
Why can’t I choose my preferred delivery method?
The delivery methods we offer depend on the products you want to buy and the stock availability in your selected postcode area, for the allocated delivery time.
Read more
-
I'm experiencing issues paying by card at the online checkout.
If you are experiencing issues checking out with your card online, please follow the following troubleshooting steps.
Read more