Why can’t I choose my preferred delivery method?
The delivery methods we offer depend on the products you want to buy and the stock availability in your selected postcode area, for the allocated delivery time.
If your preferred delivery method does not show during checkout, it can indicate that the service is currently unavailable. We encourage for you to try again in 1-2 days.
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Was the article not helpful? Try one of the related articles below.
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I can't place a Click and Collect order. Why is this?
There may be issues with stock or we have recently received the maximum number of orders we can fulfill on this day already.
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Stock Challenges
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Why is my preferred Collection Point unavailable?
Depending on stock levels, your preferred pick-up point could be unavailable at times. Check back the next day.
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How do I place a delivery order?
You can shop online and order for your furniture to be delivered to your address. Shopping online is easy. Simply add the products you are after to your shopping bag, and begin checkout.
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Can I shop on the IKEA app?
Yes, you can download our IKEA shoppable app to place your Delivery or Click and Collect order.
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I didn't get a text message with a code when checking out online?
After submitting your credit card details, a prompt may appear, initiated by your card issuer, that you will need to enter an additional code on.
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