Are online payments secure?
Yes, as card information is encrypted and we do not store cardholder information.
All credit card information is transmitted and processed in an extremely secure 256-bit AES encrypted environment, and subject to anti-fraud checks. IKEA does not store cardholder data during the checkout process and we are fully PCI-DSS compliant for online purchases.
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Can I get a copy of my tax invoice?
If you've placed an order with us, the invoice can be found in your email inbox, in your account if you entered your membership number or by contacting us.
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Do you offer financing?
We offer interest free financing for long term purchases through HUMM and HUMM90.
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How do I place a delivery order?
You can shop online and order for your furniture to be delivered to your address. Shopping online is easy. Simply add the products you are after to your shopping bag, and begin checkout.
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Can I shop on the IKEA app?
Yes, you can download our IKEA shoppable app to place your Delivery or Click and Collect order.
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When will I get my refund?
Refunds may take 3 - 5 business days from the date it was processed to appear in your account.
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Can I request a pro forma invoice?
We no longer provide purchase invoices for private customers. We recommend registering for IKEA Business via our website for more options to purchase if you have a business.
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