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Terms and conditions of use

These Terms of Use, including the Privacy Policy and Cookie Policy, apply to the use of all IKEA B.V. websites (hereinafter referred to as: “IKEA”) including the content, functionalities and services offered through the websites.

Please read the Terms of Use and policies carefully before using any IKEA websites. By using the IKEA websites, you accept and agree to abide by the Terms of Use and policies.

The Terms of Use and policies are updated by IKEA from time to time. Please read them regularly to stay informed of the changes. By using the website, you agree to the most recent version of the Terms of Use and policies.


Great attention and care is given to the content of the IKEA websites. All information is made available by IKEA. Despite the constant care and attention that we devote to the composition of the websites, it is possible that the information published here is incomplete and/or incorrect.

No rights can be derived from the information on the IKEA websites. If the information provided on IKEA websites is incomplete and/or erroneous, we will make every effort to correct it as soon as possible.

IKEA refuses any liability for direct or indirect damage resulting from the use of the IKEA websites or of the information made available on or via IKEA websites.

External links

IKEA websites may contain links to other websites that operate completely independently of IKEA and over which IKEA has no control. IKEA has included them for your information and convenience.
Other websites may have their own privacy policy, cookie policy and terms of use, and we recommend that you read them carefully when you visit these websites. IKEA is not responsible for the information provided by or obtained from these websites or for any other use of the websites. Any liability for the use and content of such websites is rejected.

Intellectual property rights

All (intellectual property) rights associated with or arising from the content of the IKEA websites, including but not limited to depicted word and image trademarks, texts, photos, software, style, visual material, audio material, designs, selection, arrangement and domain names, remain the property of IKEA or its licensors.

Information on IKEA websites can be consulted for personal, non-commercial use. Any other use of the IKEA websites, including reproduction or publication, requires the prior written consent of IKEA or its licensors.

Choice of law

The use of IKEA B.V. websites is subject to Dutch law. Any disputes will be submitted to the competent court in Amsterdam.


You can find many FAQs with their answers on our contact page. If you can't find an answer to your question, you can contact us via the IKEA information line.

Or write to us at:
IKEA B.V. Nederland
Customer Service Centre
Sontweg 9
9723 AT Groningen, The Netherlands