Privacy statement - For making an appointment
Each day we work to improve the daily lives of as many people as possible, not just through our products and collections, but also through our services. In some instances this requires us to obtain information. We don’t gather information just for the sake of it. At the end of the day, this is about your privacy and in our opinion it is something that we need to be absolutely clear about.


Making an appointment
Do you require personal assistance in the design of your kitchen or advice about furnishing your home? If so, you can make an appointment online or send an e-mail directly to an IKEA store. You can also make an appointment through a member of staff at the IKEA store. We will register your name, postcode, telephone number and e-mail address, so that we can contact you about the appointment.
We use your data to see whether we can help you further or to send you a message if we have any interesting offer for you. We will always first ask your permission for this. We will also collate your data to improve our awareness of our customers and services so that we can provide you with an even better service in the future. We will store this data for one year.
If you are an IKEA Family member or have an online IKEA profile, your data regarding the appointment will be linked to your IKEA Family account or to your online IKEA profile. Read more details about IKEA Family privacy statement and about the online IKEA profile privacy statement.
Like to know more?
If you would like to learn more about where your data is stored, for example, or who you should contact change that data, then read on.