Skip to main content

What do I need to pick up my order from the store via the 'Click & Collect' service?

To pick up your Click & Collect order, you need your order confirmation and identification (passport, driver's license or ID card). Once you have arrived at the IKEA store, you can follow the Click & Collect signs in the parking garage.

If you want someone else to collect your order, you can indicate this in the ordering process. The person who comes to collect your order will need the order confirmation and their own proof of identity.

Did you forget to indicate this in the order? In that case, the person who collects the order will also need a copy of the purchaser's proof of identity.

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!