What does it cost to have an online order delivered?
The transport costs of your order vary depending on the total weight and size of the shipment. The shipping costs vary starting from €4.99 for a parcel shipment and €39.99 when your order is delivered by truck. Is your order split into multiple deliveries? Then you can be charged multiple delivery costs.
An overview of all costs for delivery to IKEA can be found on our website.
Do I pay extra for delivery to a floor or in a room of choice?
It is possible to have an order delivered to a specific room or floor by choosing Floor and Room of Choice delivery. There is an additional fee for this service. Do you live higher than the 4th floor and is no elevator available? Then you need to take into account that you need to carry the products yourself to the higher floors.
If your order does not fit through the stairwell, you will have to arrange a external lift. You arrange this lift with an IKEA co-worker in the sales department and you pay for it in the store, together with your order. Do you shop online? Please contact our customer service.
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