What is the delivery time for my order?
The delivery time for your order depends on the type of order you have placed. If you have ordered custom products, the delivery will have a different delivery time.
You can view the expected delivery date on our website, through your IKEA Family profile, or ask our chatbot for the order status.
Parcel delivery
Parcel orders are delivered by PostNL or DHL. As soon as your package has been transferred to PostNL or DHL, you will receive an e-mail with a Track & Trace code. The day before or on the day of delivery, you will find a shorter delivery time slot on the Track & Trace link.
Truck delivery
Our truck delivery partners have different scheduling times. The day before or on the day of delivery, you will receive an email with a link to Track your order. Click on Find further information about this order with the transport partner to know the shorter timeslot.
Custom worktops
Our custom sheets are made especially for you and therefore have a longer delivery time. When ordering a custom worktop, the first possible delivery date is indicated. You may take into account a delivery time of 4 -6 weeks.
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Do you have a question about your order that is already on its way? Then we are happy to help you by contacting our carriers directly.
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