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Why does IKEA only have self scan check-outs?

We want you to get your products as soon as possible . This means spending less time waiting in line at the check-out counter.

IKEA has decided to change to 100% self scan check-outs in order to reduce waiting times. This means you get your products as soon as possible.

Do you need help while using the self check out counter? Don't worry! Every set of check-out units has a dedicated co-worker who is always ready to provide support if needed.

Shop & Go

We also now offer a  Shop & Go  counter where you can scan your items using the app while collecting them. When checking out you only have to generate a QR-code that you scan to enter the Shop & Go area. You scan the same QR-code at the till and pay. And you're on your way!

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