What can I do if my purchase (or part of it) is damaged?
We have collected and handed you your order with lots of attention. Has an item still been damaged in the process? Then we will be glad to solve this for you!
For every purchase, you can easily choose the solution that suits you best. Check your purchase history and select the order containing the damaged item. Choose one of the available solutions, such as returning the item.
Is your purchase not listed in your overview? Please contact us or bring the damaged item to the customer service desk at an IKEA store. We will be happy to help you further.
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