Is it okay if the person making the payment is not the recipient?
The person making the payment does not have to be the recipient. Please enter the recipient’s name, phone number and address.
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If you registered your IKEA Family card information at the time of payment, we can find your purchase history. But If you didn't, please prepare the payment information (transaction date, approved number).
Read moreTo use this service, you can add small items to your shopping cart, select parcel delivery at the checkout stage, and enter your delivery address. Once your order is placed, you will receive a confirmation email with an estimated delivery date, along with tracking information for your shipment once your order has been processed. In case you are not available on the day of delivery, make sure you have a safe place to store your products and make sure there are no problems as soon as you receive them. If you notice any missing or damaged issues, please contact IKEA Customer Support directly at 1670-4532.
Read moreTo use this service, simply add the items you want to your shopping cart, select Furniture delivery at checkout, and choose the standard delivery option. Once you have entered your shipping details, selected your preferred delivery date, and completed your order, you will receive shipping information via confirmation email and SMS. On the day of delivery, please make sure that the aisle is secured, and the recipient must be on site. The delivery driver will transport the goods directly to the room you specify. If you see any issues such as missing or damaged items, please notify the driver immediately on site and contact IKEA Customer Support at 1670-4532.
Read moreYou have 365 days to return your purchase. Keep your receipt safe to make your return easier. You can return any product as long as it’s in new condition. We reserve the right to refuse a refund or exchange if the return criteria are not met.
Read moreWhen you pay more than a certain amount, an authorized key certificate may be required, but in general, if you pay through a payment method provided by a card company (App card, ISP payment app, etc.), an authorized key certificate is not required.
Read morePoints can be granted in multiple stages, depending on the type of purchase you've made.
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