I do not have a receipt to return it.
If you registered your IKEA Family card information at the time of payment, we can find your purchase history. But If you didn't, please prepare the payment information (transaction date, approved number).
If the returns criteria are not fully met, we may refuse the return or offer an exchange or refund card.
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You have 365 days to return your purchase. Keep your receipt safe to make your return easier. You can return any product as long as it’s in new condition. We reserve the right to refuse a refund or exchange if the return criteria are not met.
Read moreSee below for more information.
Read morePlease return to store with your receipt and we can investigate this for you. If you are unable to return to store, please contact IKEA Customer Support Center.
Read moreIf you are still not satisfied with the product after about 90 days of adaptation, please bring proof of purchase and the mattress to the store. We will issue a refund card for one-time exchange for another mattress.
Read moreThe back panel of IKEA furniture products may be folded in half in a flat pack.
Read moreThe terms and conditions set forth in this return policy apply to all purchases made yourself at IKEA stores in Korea and on the website and application. But, Buyback products and ASIS products are not allow exchange. For IKEA Food, it can only be room temperature products purchased at IKEA Swedish Food Market which are unopened products within the expiration date. See below for more information.
Read more