Contact Us
The store operating hours are reduced due to Covid-19.
Period: February 15, 2021 – Same as the authorities’ decision period
Hours: (Mon - Sun) 10:00 - 21:00
*We close for Chuseok and Lunar new year holiday
Do you have questions?
Try to search by keyword for your questions. Here you can find FAQs about delivery, order canceling, store information, how to shop, IKEA Family.
*For product information, use the search bar at the top of the page.
For more inquiries
Please contact us via phone if you have more questions.
Delivery tracking is also available.
Delivery tracking
You can check and manage your order and delivery status if you know your order number.
Click the "Track and manage order" button below to see your order.
* Orders purchased at the store cannot be canceled online.
Contact by Phone
Customer Service Center (1670-4532)
The fastest way to get answers is to read our Frequently Asked Questions (FAQs).
If you couldn’t find the answer to your question by our FAQ. Please prepare your name, contact number, and purchase information (receipt/order number) when inquiring.