What are some things I need to take note of when ordering large products?
Delivery to the desired location may be difficult for large packages. Please check the package size and the entryway before ordering large products such as sofas, mattresses, wardrobes etc. Delivery costs will not be returned for orders that could not be delivered because the entryway had not been checked beforehand. See below for more information.
※ Checking entryway
1. Please check the width and height of the building entrance, front door and corridors to make sure that the furniture can be brought in.
2. Please check the width and height of the elevator, if available, and if there is no elevator, please check the width and ceiling height of the stairs.
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