If I have a problem with my product during use, what can I get with warranty?
See below for more information.
IKEA offers a generous guarantee policy. Guarantees can be found in IKEA.kr website. Please check in advance what is covered/not covered under this guarantee.
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We are confident in the quality of our products and many items are covered by guarantees and warranties. Below you will find a list of all our guarantees and warranties.
Read moreSee below for more information.
Read moreIKEA Korea offers free exchange service within 14 days from the purchase date when product damage occurs during transportation/assembly. Please note that the exchange service applies only if your credit card number is shown inside the receipt read from the barcode on your IKEA Family card.
Read moreIf our assembly service is not satisfying or you find a problem while using the assembled product, please contact our with the order sheet.
Read morePlease take care of your IKEA furniture products so that you can use for a long time. Please refer to the following notes.
Read moreTo use this service, simply add the items you want to your shopping cart, select Furniture delivery at checkout, and choose the standard delivery option. Once you have entered your shipping details, selected your preferred delivery date, and completed your order, you will receive shipping information via confirmation email and SMS. On the day of delivery, please make sure that the aisle is secured, and the recipient must be on site. The delivery driver will transport the goods directly to the room you specify. If you see any issues such as missing or damaged items, please notify the driver immediately on site and contact IKEA Customer Support at 1670-4532.
Read more